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How to identify and order a replacement part for your logfire
We want to make this as easy as possible for you!
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Simply fill out the form below and follow the helpful tips to include as much information as you can. The more detail you provide, the faster we’ll be able to find the right part for your fire. Once we receive your form, we’ll get back to you with a price and let you know when the part will be ready.
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You can pick up your part from our central city store, or we can courier it directly to you.
A guide to identifying the logfire part you need
STILL HAVE QUESTIONS?
Feel free to email us at parts@chimchim.nz or visit our retail store - bring the part with you if you can!​
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We are open on Tuesdays and Thursdays from 10.00am - 2.00pm at:
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